How Green Bus sales agents sell trips with payment links, keep customers earning points, share tickets the right way, and get paid.
Sign in at book.greenbus.sa/agent, search the route and date, and pick the departure and seats with your customer — live seats and fares from licensed bus companies.
Enter every passenger's name and ID number (Saudi ID, Iqama or passport — same rule as customer bookings), and the field "Customer mobile (for e-ticket)" — the ticket SMS goes there.
Enter the customer's email and they earn نقاط غرين Green points on the booking and receive the ticket email. Without an email, the booking earns no points and no ticket email is sent — the SMS still goes out.
Generate the payment link — your customer pays with card or STC Pay on their own phone, and the ticket is issued instantly under their name. Refunds always return to the customer's own payment method.
The ticket view has a "Share ticket details on WhatsApp" button. It opens your own WhatsApp to the customer's number with the reference, route, seats and amount pre-filled — you choosing to chat. The platform itself never sends tickets over WhatsApp; the ticket lives in SMS, the app and email.
Agents may not collect more than the price shown in the app — customers are told this and can report overcharging directly to Green Bus.
The same fare rules apply as any booking: free until the trip's cutoff, non-refundable after, refunds automatic to the customer's payment method.
The sales agent portal works fully in English and Arabic, end to end — sign-in, selling, money and sales history.
Your commission is recorded live on every completed sale and shown in your portal — nothing to reconcile by hand.
Settled weekly to your verified IBAN in your own name, with an itemised statement. Cash handling stays off until Green Bus approves it in writing for your account.
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