Everything a Green Bus driver needs — short enough for your bus company to print and hand over with your sign-in details.
Your bus company creates your account and gives you your sign-in details. Sign in at book.greenbus.sa/driver on your phone.
The portal shows the departures assigned to you — route, time, bus and the passenger manifest with each passenger's name and the last 4 digits of their ID number (the full number is only on the checkpoint list — see 7).
Scan each passenger's QR ticket with the portal — or type the booking reference (e.g. GB26-000123-K7M) if a QR won't scan — and check the last 4 digits of their ID against the manifest. Passengers' QR passes work offline on their phones.
Account or trip issues: ask your bus company first — they manage driver accounts. Still stuck? WhatsApp Green Bus on +966 59 629 4811.
When the bus reaches the destination, open the trip and tap 🏁 Arrived — tell the passengers. Every passenger gets an email (a TGA rule). Forgot? An hour after the scheduled arrival, Green Bus emails them when the trip was due.
If the bus breaks down, or the trip is stopped before the destination, tap ⚠ Report a breakdown or a trip not completed on the trip screen — straight away, and within two hours at most. Say where you are and whether a replacement bus is coming. Keep the passengers safe; Green Bus handles the refunds.
For police checkpoints, open 🛂 Checkpoint passenger list on the trip: each passenger's name, nationality (blank for an Iqama holder) and full ID number, with the plate and the driver, from 6 hours before the bus leaves until 30 hours after; counter passengers are blank lines to fill in by hand. Open it while you have signal: the last list you opened stays on screen with no signal for up to 6 hours as long as you don't close or reload the page or app, never after the 30 hours, and is cleared when you sign out.
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